Contact

Talk to a human

Sizing a game server or debugging something at 3 AM? Our support is human and available 24/7. Pick the channel that suits you; tickets get the fastest technical response.

Email sales

[email protected]

Pre-sales questions, custom configurations, volume pricing and migration planning.

Write to sales

Discord community

discord.gg/GYNnPvCGUd

The fastest way to reach the team and other customers, with announcements, help and banter.

Join the Discord

Support tickets

24/7 human support

Technical or billing issue on an active service? Open a ticket and a real technician answers.

Open a ticket

Client Area

billing.torchbyte.com

Manage services, invoices and orders in the Torchbyte billing portal.

Status page

status.torchbyte.com

Live platform status, maintenance notices and historical uptime. Check here first during incidents.

View status

Feedback board

torchbyte.featurebase.app

Suggest features, vote on ideas and see what we're building next.

Share an idea

All Things IT SRL · Str. Oituz 30, Suceava, Romania · Company No. 50757953. Infrastructure is located at the NXDATA-1 data center in Bucharest. Prefer to self-serve? Browse the documentation or check pricing before you reach out.